NH Collection Milano President
Apa Kata Tetamu
staff attitude
Michail
Oktober 2024
Perfect location, very attentive, helpful, and professional staff, spacious room, and fantastic breakfast. Great bar in the lobby too.
Michael
Oktober 2024
I would like to take a moment to highlight the outstanding service provided by the staff during my recent stay. The bell desk team exemplifies excellence, making the experience truly memorable. Key observations include: - **Omar at the Front Desk:** Demonstrated remarkable dedication by arranging a mattress at midnight without hesitation, showcasing his commitment to guest comfort. - **Alphonso at the Bar:** Provided exceptional service, contributing to a welcoming atmosphere that enhanced the overall experience. - **Maria:** Her attentiveness and friendliness further exemplified the high standards of service that this hotel upholds. Each team member's commitment to excellence is commendable and greatly appreciated. Such dedication not only enhances the guest experience but also reflects positively on the hotel's reputation. This location is amazing ,exceptional housekeeping services. The attention to detail is truly remarkable and makes for a comfortable stay. Such meticulous care is often hard to find, especially when traveling abroad. It's clear that maintaining a high standard of cleanliness is a priority here. This dedication to guest comfort is truly appreciated. Thank you for fostering such a remarkable team.
Jaya
Mac 2025
We had a pleasant stay at this hotel and were impressed by its beautiful design and Christmas decorations. Room: We stayed in two suites, both of which were comfortable and spacious. The rooms were very clean and cozy, with a pleasant temperature and a great view from the windows and balcony. Location: The hotel is located right near the Duomo, making it easy to get everywhere on foot or by Metro if needed. There are also some great restaurants, about a 20-minute walk from the hotel, that are not crowded with tourists. Breakfast: Breakfast was delicious, with a great variety of food, making it enjoyable both for connoisseurs and for picky eaters. There are buffet options and also ordering options, along with a beautiful Christmas corner featuring traditional holiday treats and decorations. Service: Everyone was friendly and eager to help. The service was prompt and excellent. Overall impressions: We thoroughly enjoyed our stay and highly recommend this hotel to anyone visiting Milan. It was a wonderful experience and definitely worth the price.
Dotan
Disember 2024
Central location near to all services and the historical centre of Milan. The staff was exceptionally helpful. My daughter has a walking impairement and everyone did their best to make her stay comfortable. We received a large room with an enormous terrace with wonderful views. The room was clean and the beds comfortable.
Poettinger
April 2025
The staff was incredibly kind and helpful, whether they were at the reception desk, or at the breakfast room, at the restaurant or at the bar. They made us feel really well looked after and they were always smiling, no matter the time of the day. The hotel itself is very well located, central and easy to reach. The rooms were very clean and spacious - we were extremely lucky to be upgraded to a Suite thanks to a wonderful staff who noted it was my 70's birthday. Breakfast was excellent and the whole NH Collection Experience has been incredible throughout our stay. If you are staying in Milan, I strongly recommend you choose this hotel!
Stephanie
Januari 2025
It is my second time in this hotel and there will be more. And the good thing for people who is driving there is a basement that connected to the hotel and also you can enter the hotel from the basement but it is not for the hotel and it costs you 50€ ( not cheap ) but helpful. The center is just 5 min walk too close from the hotel . I really enjoyed my breakfast in the hotel ( area , staff , food organized, cleanliness, quality) it was just perfect for me .
Hamad
April 2025
My boyfriend and I loved our stay. We were able to check in early at 11am, free of charge, and even received a complimentary room upgrade. As it was my boyfriend’s birthday, they surprised us with a free drink, which was a lovely touch. The staff were incredibly helpful throughout, and the breakfast was delicious. On our final night, we were even left chocolates in the room. The location is also perfect - just a 5-minute walk from the Duomo.
Jessica
April 2025
I was impressed by its fantastic location in Milan. The hotel is conveniently situated near the Duomo and Galleria However, during my stay, I encountered an unfortunate incident with the room service where some of my belongings went missing even when I had my stuff well packed into the cupboard and safe far away from being seen.
Kholoud
Jun 2024
Great breakfasts. Wonderful choice of food. Mummy was very happy with the cleanliness of the rooms. Nice room. Unique and awesome location, all major attractions within walking distance. Clean and neat plumbing, quality hygiene products. Overall, the hotel lives up to a solid 5 star rating. If we come to Milan again, we will definitely stay here.
Aziz
September 2022
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